Shipping Policy

Last Updated: June 2026

At Trendzoe, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are processed Monday through Friday, excluding public holidays.
• Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times:

• Germany: 7–15 business days
• European Union: 7–15 business days
• International: 7–15 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or high seasonal demand.

Shipping Costs

• Shipping fees are calculated at checkout.
• From time to time, Trendzoe may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to become active.

Delays

While we strive to meet our estimated delivery times, unforeseen circumstances beyond our control may occasionally cause delays. We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address is accurate before placing your order. Trendzoe is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us immediately.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Customs and Import Duties

For international orders, customs fees, taxes, or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, our customer support team is happy to assist you.

Email: shop.trendzoe@gmail.com

Thank you for shopping with Trendzoe. We appreciate your trust and look forward to serving you.